FAQ’s – Boutique Party Hire

Find quick answers to the most common questions about arcade game hire, prop hire, and event entertainment across the UK. From delivery and setup to hire options and nationwide coverage — here’s everything you need to know before booking with Boutique Party Hire.

Prop & Arcade Delivery Questions

What is Dry Hire?
Dry hire means the item is dropped off at your location for you to set up and use yourself. This is a kerbside delivery service — our team unloads the equipment but does not install or position it at the venue.

Do You Charge for Delivery?
Yes. Delivery charges apply to all hires, and costs depend on distance, vehicle size, and load. Our delivery fees cover the cost of fuel, driver time, and logistics to safely transport your equipment.

Do You Charge for Installation and De-Rigging?
Yes. Installation and de-rigging are optional but highly recommended for larger setups. These charges cover the labour and time required to safely move, assemble, and dismantle props or arcade machines at your venue.

Why Do You Add Delivery and Collection Fees?
We have to pay our drivers to transport and handle heavy, specialist equipment across the UK. These costs ensure our staff are paid fairly and that your hire arrives on time and in perfect condition.

Why Is There an Install Charge?
Installation requires trained staff to lift, assemble, and test each item properly. It’s skilled, physical work — and we pay our team for their time and labour to ensure your setup runs smoothly and safely.

Are the Props and Games Ready to Use on Arrival?
Yes — if installation is booked, everything will be fully assembled and tested before your event starts. For dry hires, we’ll provide clear setup instructions and support if needed.

Can I Collect Props Myself to Save Costs?
Yes, collection is available on selected items from our Kent warehouse (DA4 9LB). Please contact us to confirm what’s available for self-collection.

Arcade Machine & Game Hire Questions

Do You Offer Long-Term or Profit-Share Hire?
Yes, we provide flexible long-term hire and revenue-share options for venues, pubs, hotels, offices, and leisure locations nationwide.

Can Machines Be Branded or Customised?
Absolutely. We offer full vinyl wrapping, logo branding, and screen personalisation — perfect for corporate events, trade shows, and brand activations.

What Power Requirements Are Needed?
Most arcade machines plug into a standard 13-amp socket. We’ll confirm all requirements when booking to make sure your setup is fully compatible.

Payment & Booking Questions

Do You Require a Deposit?
Yes, a deposit secures your booking, with the balance due before delivery.

Can I Get a Quote Before Booking?
Of course — simply use our online quote form or call 0208 087 3788 for a quick estimate.

Coverage & Support

Do You Cover My Area?
Yes — we offer nationwide hire across:
London, Manchester, Birmingham, Glasgow, Leeds, Liverpool, Edinburgh, Bristol, Nottingham, Leicester, Cardiff, Belfast, Coventry, Bradford, Wolverhampton, Derby, Southampton, Portsmouth, Plymouth, Stoke-on-Trent, Swansea, Hull, Reading, Brighton, Northampton, Luton, Milton Keynes, Kent, Essex, Surrey, Sussex, Devon, Cornwall, Norfolk, Hampshire, Lancashire, and Yorkshire.

What If I Need Support During Hire?
We provide full phone and email support, plus on-site engineer call-outs where required. Our goal is to ensure your event runs smoothly from start to finish.

Still have questions or need help choosing the right setup?

Contact Boutique Party Hire today — our team is happy to advise on the best arcade machines, props, and event entertainment for your venue or occasion.

📞 Call us: 0208 087 3788
📧 Email: info@boutiquepartyhire.co.uk