Privacy Policy – Boutique Party Hire
Short Version
We take your privacy seriously. Boutique Party Hire ensures that all personal data is collected, stored, and processed in compliance with the UK GDPR, the Data Protection Act 2018, and all other relevant legislation.
Long Version
In this document, ‘we’ refers to Boutique Party Hire (BPH Events Ltd) and its representatives. ‘You’ refers to our website visitors, enquirers, and customers.
Who Is Responsible for Your Data?
Our data protection officer and company owner is Simon James.
The data protection officer ensures that your data is handled and stored securely.
📞 Phone: 020 8038 3424
📧 Email: hello@boutiquepartyhire.co.uk
Why Do We Process and Store Your Data?
We collect and process your data when you:
Make an enquiry
Place an order
Use our website contact forms
This information allows us to provide our event hire services and includes your name, contact details, and IP address.
We may also need to retain certain data for tax, insurance, and business operation purposes.
We only store or process information that you have directly provided to us and that is necessary for our legitimate business activities.
How Long Will We Keep Your Data?
We may retain your personal information for up to three (3) years after your last booking or enquiry, to meet tax and insurance obligations.
After this time, your data will be anonymised unless you have opted in to receive ongoing updates or marketing communications.
Who Has Access to Your Data?
Your data is primarily accessed only by authorised staff and the data protection officer.
Some third-party services we use may also store a copy of your information to help us operate efficiently, such as:
Our email provider (Gmail)
Our CRM and accounts platform (Zoho)
Our booking system (HireHop)
Any sub-processors they use to provide these services
If you send information via social media (e.g., Facebook, Instagram), those platforms may also store your messages under their own privacy policies.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
When Might We Share Your Data?
We may disclose your information if required by law — for example, during a tax audit, insurance claim, or fraud investigation.
How Can You See the Data We Hold?
You have the right to request a copy of the personal information we store about you.
We can send this information to the email address you used when making your enquiry or booking.
Your Right to Deletion
You can request that we delete your personal information at any time.
Please note: if you have been a customer, we may be legally required to retain certain data for tax or insurance reasons.
Opting In or Out of Marketing
You can manage your communication preferences anytime by:
Clicking the unsubscribe link in our emails
Or contacting us directly at hello@boutiquepartyhire.co.uk
Cookies on Our Website
Our website uses cookies to improve user experience and enable bookings.
These cookies are temporary and do not personally identify you.
We also use Google Analytics and similar tools to monitor website performance — these third parties have their own cookie and privacy policies.
Complaints About Our Data Use
If you have concerns about how we handle your data, please contact us directly first.
If the issue remains unresolved, you can raise a complaint with the Information Commissioner’s Office (ICO) — the UK’s authority for data protection.
🌐 https://ico.org.uk
