Dry hire means the items delivered or collected from our warehouse the hirer must provide assistance to the driver. If you would like help with install and de-rig please contact our office.
We are open 7 days a week and can deliver & collect on any day between 7am-12pm (any hours out these can be accommodated).
Yes we do. Please contact our office for a quote.
Prices vary, please see each individual item for hire price.
Price includes delivery by a fully uniformed member of staff (a delivery charge will apply for those located outside the free delivery area) , Set up & inflation & then deflation and pack away at the end of the booking. Each castle is supplied with a Blower, Sand bags or Pegs (depending on surface) and safety mats which will set it all up ready for use.
Price includes delivery by a fully uniformed member of staff (a delivery charge will apply for those located outside the free delivery area) If the package includes a bouncy castle then it also include, Set up & inflation & then deflation and pack away at the end of the booking. Each castle is supplied with a Blower, Sand bags or Pegs (depending on surface) and safety mats which will set it all up ready for use.
The equipment stays with you for the length of the party within our operational times, in some cases we may drop it off extra early and collect extra late (if the venue allows) due to having to deliver and collect from other customers.
We do not usually hire overnight but this can be arranged in certain circumstances, overnight hire starts from £60.
Yes, A booking is not secured until a deposit of 50% is paid. (the deposit amount is 50% of the total booking cost) and this is deducted from your balance.
We ask for cash on the day to Team Member setting up your event. All deposits go through Paypal securely via our website. Any Cooperate booking or large event can be paid via bank transfer (this has to paid 7 days before your event).
You can cancel at anytime. All deposits are non refundable. If you cancel your booking with at least 14 days notice before your booking date you can use your existing deposit to redeem against another future booking (has to used within 6 months or within the same year). If you cancel your booking with less than 14 days notice we would require you to pay 50% of your booking cost. Less than 7 days notice full Payment is required.
We reserve the right to cancel due to adverse weather conditions (This applies to outdoor bookings only) If we have to cancel for this reason you can use your deposit or balance towards another booking date (subject to availability).
Yes Soft Play & Bouncy Castles may be set up on grass, The area should be free of dog fouling or any other debris which may damage or stain the castle e.g garden toys, swings, slides, patio furniture, rubbish etc.
Castles may be set up on concrete or astroturf but this will need to be mentioned when booking and an additional charge will be added do to the amount of sandbags required by law to anchor down a bouncy castle on such surfaces.
No, unfortunately under no circumstances can we set any inflatable up on gravel.
On average each castle can take anything from 10-30 mins to set up and then pack away. Times vary depending on each individual castle due to sizes so please allow the maximum amount of time at the beginning and end of each booking.
You will need to allow a minimum of 2-5 feet at the front and rear of castle and 3 feet either side this is to allow access and the blower at rear.
We supply all the hardware you will need for the castle, you will need to provide a 240 volts mains power supply. if mains power is not available we need to be notified at time of booking as we will need to bring a generator (this will incur an additional charge).
Yes we provide detailed safety instructions/guidelines with every hire.